We provide learning and evidence that will be used to influence on a local and national level, creating sustainable, long-term systemic change for people facing multiple disadvantage.

Our aim is that services and commissioners actively embed working in partnership with people facing multiple disadvantage for the delivery and design of their services, creating an innovative new approach to commissioning and service delivery.

The National Lottery Community Fund define successful systems change as a change to any of the elements around; environment, policy, people, culture, strategy or process that is beneficial to people with multiple needs, sustainable in the long-term (in that it is resilient to external future shifts in the environment) and is transformational.

Fulfilling Lives Lambeth, Southwark and Lewisham has identified key areas of system change priorities to focus on. These are:

  • Improve access to services via implementing a trauma-informed approach both operationally and strategically: sharing learning across organisations on the impact of trauma and removing the barriers that prevent people getting the services and support that they need, at a time when they need it.
  • Improve access routes specifically for women facing multiple disadvantage: embedding trauma-informed approaches that overcome barriers to access for women and prevent the return to dangerous environments.
  • Embed a framework that supports the navigation of a health and social care system for people facing multiple disadvantage: using Critical Time Intervention and other community approaches, creating networks and collaborations that sustain relationships and reduce isolation and loneliness.
  • Rebalance power dynamics when delivering and commissioning services with people facing multiple disadvantage: ensuring people are treated with compassion and dignity, respecting their individual needs and experiences, and their value in society.
  • Each borough develops a systems change strategy and has action plans in place to deliver change: based on an understanding of the system and the skills needed to support people facing multiple disadvantage