At the heart of our work is the understanding that no person is hard to reach but systems can be hard to access. In order to improve the lives of people experiencing MD, the system needs to change.  

This requires systems change: moving away from a focus on an individual as problem, to a focus on the system.  

Focusing on systems change seeks to tackle entrenched social issues in order to create long term change.  

We aim to influence and initiate change by thinking in a pioneering and creative way, based on our direct experience, and by sharing our learning. 

Our systems change work at Fulfilling Lives focuses on the following priorities:  

  • Improve access to services via implementing a trauma-informed approach both operationally and strategically: sharing learning across organisations on the impact of trauma and removing the barriers that prevent people getting the services and support that they need, at a time when they need it.  
  • Improve access routes specifically for women facing multiple disadvantage: embedding trauma informed approaches that overcome barriers to access for women and prevent the return to dangerous environments.  
  • Embed a framework that supports the navigation of a health and social care system for people facing multiple disadvantage : using Critical Time Intervention and other community approaches that sustain relationships and reduce isolation and loneliness.  
  • Rebalance power dynamics when delivering and commissioning services with people facing multiple disadvantage: ensuring people are treated with compassion and dignity, respecting their individual needs and experiences, and their value in society.  
  • Each borough develops a system change strategy and has action plans in place to deliver change: based on an understanding of the system and the skills needed to support people facing multiple disadvantage 

Our projects as well as Research and Learning partnership help us work towards these priorities.