Re-thinking outcomes Guide for Services

This guide, by the Fulfilling Lives Lambeth Southwark and Lewisham (LSL)
Research and Learning Partnership, provides practical guidance to service
providers and managers. It details how to develop approaches to outcomes
measurement which better reflect the impacts of relational approaches to
supporting people experiencing multiple disadvantage. It covers:

  1. Why relational outcomes are important to services designed for people
    experiencing multiple disadvantage.
  2. How services can measure progress against these outcomes.
  3. How relational outcomes can be used to develop to be person-centred
    and person-led services.

This is complemented by a related guide, aimed at commissioners of
services which presents evidence detailing the benefits of adopting
relational measures to inform the commissioning of services which support people experiencing multiple disadvantage.